Research Paper
Peer-ReviewedA Scalable Architecture for Multi-Agent Collaboration in Enterprise Environments
This paper proposes a scalable architecture for multi-agent systems designed for real-world enterprise applications, focusing on coordination, reliability, and observability.
Bishal Saha, Priya Kumari, S. N. Verma
Journal of Systems and Software
Vol. 198, 2023
Abstract
Enterprise adoption of multi-agent systems is held back less by model quality than by coordination, failure handling and visibility into what agents are doing. We propose a layered architecture that separates planning, execution and supervision, with explicit contracts between agents.
A case study across three enterprise workflows shows lower task failure rates and faster incident diagnosis compared with a monolithic agent baseline.
Key Highlights
Layered Design
Planning, execution and supervision separated
Reliability
Explicit contracts and retries between agents
Observability
Traceable agent decisions end to end
Cite This Paper
Saha, B., Kumari, P., & Verma, S. N. (2023). A Scalable Architecture for Multi-Agent Collaboration in Enterprise Environments. Journal of Systems and Software, 198. https://iambishal.com/work/research/papers/scalable-multi-agent-collaboration